Lenovo Onsite warranty extension provides fast and hassle-free service directly at the customer?s location. In the event of a failure, the device is repaired on-site significantly reducing downtime. Some Lenovo devices come with a standard depot warranty (pickup?repair?return), where the device is sent to a service center. This increases the overall handling time due to transportation and repair. Onsite warranty is an excellent choice for businesses looking for a cost-effective yet fast service solution without the need to ship devices for repair.

Key features:

• Smooth and hassle-free service process
• Defective devices are handled as quickly as possible
• If the issue cannot be resolved remotely or with customer-replaceable parts, a technician will be dispatched on-site
• Device repair is performed at the customer?s location, excluding customer-replaceable CRU (Customer Replacement Unit) parts
• See TICRU service upgrade, which extends Onsite coverage to include replacement of all parts on-site!
• Certified technicians and genuine spare parts ensure consistent service quality
• Global warranty in countries where Lenovo has a presence